Privacy Policy

01

Information We Collect

When you place an order or contact us, we may collect the following information:

• Full name and contact number
• Delivery address (city, area, street)
• Email address (if provided)
• Order details and preferences
• WhatsApp chat history related to your order

02

How We Use Your Information

Your personal information is used solely for:

• Processing and confirming your orders
• Arranging delivery through courier services
• Sending order updates and tracking information
• Responding to your queries and complaints
• Improving our products and services

03

Payment & Security

Style Stitch by Sehrish currently operates on a Cash on Delivery (COD) basis only. We do not collect or store any credit card, debit card, or bank account information.

Your financial data is completely safe with us — because we never ask for it.

04

Information Sharing

We deeply respect your privacy. Your personal information is:

• Never sold to third parties
• Never shared for advertising purposes
• Only shared with our courier partner to complete your delivery

05

Cookies & Website Data

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember items in your cart
• Understand how visitors use our website
• Improve website performance and speed

06

Data Retention

We retain your order information for record-keeping and customer service purposes. If you wish to have your data removed from our records, please contact us and we will process your request within 7 working days.

07

Your Rights

As our valued customer, you have the right to:

• Request access to the personal data we hold about you
• Ask us to correct any inaccurate information
• Request deletion of your personal data
• Opt out of any communications at any time

08

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically to stay informed.